Quality

Quality

At St. Luke’s our vision is to lead the region in clinical quality and safety performance. St. Luke’s has been honored with more than 200 health care quality awards including but not limited to:

IBM Watson 100 Top (Major Teaching Hospitals) Award St. Luke’s University Hospital


The award-winning hospitals demonstrate top performance on patients care, through clinical measures, and how efficiently the hospital performs, through operational measures. This award identifies the nation’s best providers for inpatient hospital care selected from more than 5,500 US hospitals. The 100 Top Hospitals achieve the following:

  • Significantly higher survival
  • Fewer complications
  • Lower hospital readmissions
  • Lower hospital length of stay
  • Greater patient satisfaction
  • Lower cost of care

St. Luke’s is a 7-time recipient of this prestigious award, and has received this award five years in a row.

St. Luke’s was also named one of the 15 Top Major Teaching Hospitals in the nation.

St. Luke’s is the ONLY hospital in the region to win this award. The only one. In fact, no other hospital in the region has EVER been recognized by Watson Health.

IBM Watson Health™, formerly Truven Health Analytics®, is a multinational Health Care company that delivers unbiased information, analytic tools, benchmarks, research and services to the health care industry.

2019 Centers for Medicare and Medicaid Services (CMS) Hospital Compare Ratings – 5 and 4 Stars


St. Luke’s University Health Network’s hospitals received the highest possible scores – five and four stars – in the 2019 Centers for Medicare and Medicaid Services (CMS) Hospital Compare analysis. No other health system in the Lehigh Valley earned five- or four-star ratings. Nationally, less than one-third of hospitals received at least a four-star rating.

CMS’s Hospital Compare ratings summarize 57 quality measures over seven categories that include mortality, safety of care, readmission, patient experience, effectiveness of care, timeliness of care and efficient use of medical imaging.

Becker’s Hospital Review Top 100 List of Hospitals with Great Heart Programs


St. Luke’s University Health Network has been named to the 2016 edition of Becker’s Hospital Review list, "100 hospitals and health systems with great heart programs." The hospitals on this list lead the nation in cardiovascular healthcare. Many have pioneered ground-breaking procedures and are still pioneering breakthroughs today. All have received recognitions for top-of-the-line patient care.

In order to develop this list, the Becker's Hospital Review editorial team examined several reputable ranking and award agencies, including U.S. News & World Report rankings for cardiology and heart surgery, Truven Health Analytics' cardiovascular hospital rankings, CareChex rankings for cardiac care, Blue Distinction Centers for Cardiac Care, star ratings from the Society of Thoracic Surgeons, Healthgrades cardiology awards and Magnet designation. Hospitals included in this list have received marks of distinction from these organizations. 

St. Luke's Bethlehem earned a three-star rating from the Society of Thoracic Surgeons. The hospital includes a Heart Rhythm Center and accredited Chest Pain Center and is designated as a Blue Distinction Center+ for Cardiac Care by Blue Cross Blue Shield.

Truven 50 Top Cardiovascular Award


This award identifies the nation’s best providers of cardiovascular care selected from more than 1,000 hospitals in the U.S. The 50 Top Cardiovascular achieve the following:

  • Significantly higher survival, fewer complications, lower hospital readmissions, lower hospital length of stay and lower cost of care.
  • St. Luke’s is a 6-time recipient of this outstanding recognition.


Stage 7 Designation on the HIMSS Analytics Electronic Medical Record Adoption Model


St. Luke’s is the first network in Lehigh Valley to earn the prestigious designation at all of its hospitals, including the St. Luke’s Warren Campus, which is the first hospital in New Jersey to achieve Stage 7. Less than 5 percent of U.S. hospitals have reached Stage 7, which is the highest stage on HIMSS Analytics’ scale.

HIMSS Analytics, a subsidiary of the Health Information Management Systems Society, is a healthcare research and advisory firm for healthcare organizations and governments worldwide. Following a rigorous review process, HIMSS Analytics grades hospitals on their application of electronic medical records. The Stage 7 designation recognizes St. Luke’s extensive and creative use of electronic medical records to establish better service and higher quality care at lower costs.

American College of Cardiology Chest Pain Center with Primary PCI Accreditation


The American College of Cardiology (ACC) has recognized St Luke’s for its demonstrated expertise and commitment in treating patients with chest pain. St Luke’s was awarded Chest Pain Center Accreditation with Primary PCI based on rigorous onsite evaluation of the staff’s ability to evaluate, diagnose and treat patients who may be experiencing a heart attack.




U.S. News & World Report Best Hospitals Study


St. Luke’s has been named as High Performer in Diabetes & Endocrinology, Gastroenterology & GI Surgery, Geriatrics, Nephrology, Neurology & Neurosurgery, Orthopedics, Pulmonary and Urology. U.S. News evaluates hospitals in the following:

  • Inpatient volume, use of key technologies, survival, physician reputation score, patient safety, nurse staffing.

The goal of the U.S. News & World Report Best Hospitals Study is to determine which hospitals provide the best care for the sickest patients with the most complicated medical conditions and surgical procedures.

The Joint Commission


Top Performer on Key Quality Measures Recognition. This recognition is given to hospitals for achieving excellence in providing evidence-based care for Heart Attack, Heart Failure, Pneumonia and Surgery.

Leapfrog Hospital Safety Score


The Leapfrog group is a national coalition of large employers, which publishes a biannual Hospital Safety Score. St. Luke’s has been the recipient of “A” ratings from Leapfrog. The safety score rates hospitals in the use of electronic medical record, ICU physician staffing, medication safety, infections and error prevention.



Blue Distinction® Centers for Cardiac Care Designation


The Blue Distinction Centers (BDC) designation signifies that your facility’s cardiac program met nationally established criteria by demonstrating expertise in delivering quality specialty care, safely and effectively. Those facilities designated as Blue Distinction Centers+ (BDC+) also demonstrated both expertise and cost efficiency in delivering specialty care.

Blue Distinction® Centers for Maternity Care Designation


The Blue Distinction Centers (BDC) designation signifies that your facility’s maternity program met nationally established criteria by demonstrating expertise in delivering quality specialty care, safely and effectively. Those facilities designated as Blue Distinction Centers+ (BDC+) also demonstrated both expertise and cost efficiency in delivering specialty care.

Women’s Choice Award® as one of America’s Best Hospitals for Obstetrics


St. Luke’s University Health Network’s Allentown and Bethlehem campuses have received Women’s Choice Awards® for being among America’s Best Hospitals for Obstetrics. This evidence-based designation is the only award that identifies the country’s best healthcare institutions based on robust criteria that consider female patient satisfaction, clinical excellence and what women say they want from a hospital.

The list of over 400 award winners, including St. Luke’s, represents hospitals that offer exceptional obstetric services which ranked above the national average for patient safety, thereby supporting a woman’s decision when choosing the best for her maternity needs.

American Heart/Stroke Get With The Guidelines Target, Stroke Gold Plus Honor Roll Elite


The Award recognizes hospitals that demonstrate 85 percent or greater compliance in each of the 7 Get With The Guidelines – Stroke Achievement Measures for 24 consecutive months.

American College of Surgery Commission on Cancer (ACoS CoC) CoC Accreditation


CoC accreditation recognizes a cancer program that meets the following standards:

  • Comprehensive care including a complete range of state-of-the-art services and equipment.
  • A multidisciplinary team approach to coordinate the best treatment options.
  • Information about ongoing cancer clinical trials and new treatment options.
  • Access to prevention and early detection programs, cancer education, and support services.
  • A cancer registry that offers lifelong patient follow-up.
  • Ongoing monitoring and improvements in cancer care.
  • Quality care, close to home.

Hospital and Health Association of Pennsylvania (HAP) Achievement Awards Program


Each year HAP honors hospitals and health systems for their innovation, creativity, and commitment to patient care through its Achievement Awards program. St Luke’s continues to hold the distinction of winning the most HAP Achievement Awards of any health system in the state, having won 19 awards since 2010.

Premier QUEST Award for High-Value Healthcare


This national award recognizes hospitals that achieved top performance in seven categories: Cost and Efficiency, Inpatient and Outpatient Evidence-Based Care, Mortality, Safety, Patient Experience and Appropriate Hospital Use.

Premier, Inc. is a healthcare performance improvement alliance of nearly 3,400 U.S. hospitals.

Premier is an industry leader, which has created the most comprehensive database of actionable data, best practice and cost reduction strategies:

  • The QUEST collaborative includes over 370 hospitals nationally which have committed to save lives, safely reduce the cost of care, deliver the most effective care, improve patient safety, and increase patient satisfaction. Of the 370 hospitals, 30 received a QUEST Award. St Luke’s received 4 of the 30 awards in 2015.

National Committee for Quality Assurance


NCQA Patient-Centered Medical Home Recognition is awarded to physician practices, which meet standards proven through research to provide safer and higher quality primary patient care.

St. Luke’s University Health Network has more physician practices that are NCQA recognized than any other area hospital.



Metabolic and Bariatric Surgery Accredited Comprehensive Center


An accredited Bariatric Surgery program is one, which meets rigorous requirements including evidence-based clinical care, high quality clinical outcomes and strict physical environment of care standards. The accreditation is voluntary and is conducted by the American College of Surgeons Metabolic and Bariatric Surgery Accreditation Quality Improvement Program (MBSAQIP). St. Luke’s Allentown Campus has been MBSAQIP accredited since 2010.

American College of Radiology


St. Luke’s Regional Breast Center offers diagnostic imaging exclusively and has been designated a Center of Excellence by the American College of Radiology.

Facilities that receive accreditation by the American College of Radiology have voluntarily gone through a rigorous review process to ensure nationally-accepted high practice standards have been met. This review process includes an evaluation of staff qualifications, facility equipment and quality assurance.

SHPBest Home Health Top 20% Superior Performer Awards


St. Luke’s Visiting Nurse Association has earned the SHPBest Superior performer award for Home Health and Hospice. The annual SHPBest™ program was created to acknowledge home health and hospice providers that consistently provide high quality service to patients, families and caregivers of patients receiving home health and hospice care. With the largest HHCAHPS benchmark in the nation, SHP is in a unique position to identify and recognize organizations that have made patient satisfaction a priority and have been rewarded for their efforts with high marks on the HHCAHPS survey.

SHPBest award recipients are determined by ranking the overall score for all SHP HHCAHPS clients. Providers that rank in the top 5% receive the Premier Performer award. Providers that rank in the top 20% receive the Superior Performer award.

SHPBest Home Health Patient Satisfaction Top 20% Superior Performer Awards


St. Luke’s Visiting Nurse Association has earned the SHPBest Superior performer award for Home Health Patient Satisfaction. The annual SHPBest™ program was created to acknowledge home health and hospice providers that consistently provide high quality service to patients, families and caregivers of patients receiving home health and hospice care. With the largest HHCAHPS benchmark in the nation, SHP is in a unique position to identify and recognize organizations that have made patient satisfaction a priority and have been rewarded for their efforts with high marks on the HHCAHPS survey.

SHPBest award recipients are determined by ranking the overall score for all SHP HHCAHPS clients. Providers that rank in the top 5% receive the Premier Performer award. Providers that rank in the top 20% receive the Superior Performer award.