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Our goal at St. Luke's University Health Network is to provide the best possible care and service to our patients, their families and the community. We support your right to express your satisfaction or dissatisfaction with the care you receive and to seek resolution of any concerns you have. We are open to any suggestions you may have for service improvements, and you should feel free to contact the department manager should you have questions or concerns regarding the care you or your family have received.

To express your concern, contact us in writing, over the telephone or by email.

If your concern is not resolved to your satisfaction, we encourage you to contact one of these organizations.

Pennsylvania Department of Health
Division of Acute and Ambulatory Care
PO Box 90
Harrisburg, PA 17108

Quality Insights of Pennsylvania
3001 Chesterfield Place
Charleston, WV 25304
1-866-342-2755 (fax)

Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
1- 630-792-5636 (fax)
Online at