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Nurse Practitioner
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Expertise
Family Medicine
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St. Luke's Care Network Provider
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Specialities:
Nurse PractitionerExpertise
Family MedicineI am a board-certified nurse practitioner and a graduate of Chamberlain University’s Family Nurse Practitioner program as well as a graduate of St. Luke’s School of Nursing.
Born and raised in Berks County, I have been part of the St. Luke’s family for 15 years. I began my career as a nurse in the St. Luke’s University Hospital’s medical intensive care unit and served as a community health nurse and clinical coordinator for St. Luke’s Home Health. It is through my community health journey that I fell in love with teaching patients about their chronic health conditions and developing caring patient-provider relationships. I became a nurse practitioner to help keep patients of all ages from being hospitalized through primary prevention and early detection of potential health issues – especially in underserved rural communities.
Outside of work I enjoy hiking, fishing, campfires, music and spending time with my husband, two children and our cats.
star Reviews
The Patient Satisfaction Rating is an average of all responses to the care provider related questions from our nationally recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
Responses are measured on a scale of 1 to 5 with 5 being the best score.
The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of St. Luke's University Health Network.
“Nothing to add at this time.”
April 27, 2025
“Dr Jackie is wonderful. She really takes her time with me. Generally cares about me.”
April 20, 2025
“Jacqueline Heffner and staff is always great”
April 20, 2025
“I was treated with the upmost care”
April 5, 2025
“They were all good I always tell my friends and family how good they are and kind”
March 22, 2025
“No bad experience”
March 20, 2025
“Good appointment with JACQUELINE HEFFNER”
March 19, 2025
“Very good”
March 14, 2025
“I love my visits with Jacqui. She and her nurse are always very kind to me.”
March 13, 2025
“It was a well visit for prescription refills, and we discussed pre-diabetes and elevated BP. I'm trying to do better without meds but we did decide on short term treatment for high BP. Hopefully I can do well enough to not need medication soon. She respects that I would rather not use meds.”
March 12, 2025
“Very friendly hard dedicated team, thanks for your strength in this profession.”
March 9, 2025
“Everyone in the office is always very helpful and informative. 5 stars”
March 1, 2025
“Dr Jackie is always kind, respectful, knowledgeable and helpful when it comes to my health and any concerns I havw.”
February 16, 2025
“Love the care I receive at St. Luke's”
February 7, 2025
“Everyone was professional and made me feel comfortable as they always do”
February 2, 2025
“All people that work in this office of Jacqueline Heffner are very helpful.”
January 24, 2025
“Great experience”
January 22, 2025
“Excellent people at this facility”
January 19, 2025
“Everything went very well with visit to JACQUELINE HEFFNER”
January 12, 2025
“Neither my husband nor myself have had any problems with Jackie or the staff. They are always friendly and welcoming.”
December 4, 2024
“Very happy with my Doctor JACQUELINE HEFFNER and entire staff.”
November 23, 2024
“Everyone was courteous and helpful, answered my questions and gave me all the answers I needed at the office of Jacqueline Heffner”
November 20, 2024
“Jacqueline is thorough, compassionate and caring. She listens to everything and gives advice and solutions to my health issues.”
November 11, 2024
“Good visit with Jacqueline Heffner.”
October 18, 2024
“My Doctor JACQUELINE HEFFNER is great .”
October 18, 2024
“Everything went well with JACQUELINE HEFFNER”
October 15, 2024
“DR. Heffner is the most compassionate and caring doctor I've ever had. She recognized my mental health declining and got me the therapy I needed, I honestly don't know where I would be without Dr.Heffner and the therapist she recommended Anne Hoover-Smith. Dr.Heffner also takes care of my elderly mother and there is no one else I would trust with her care.”
October 13, 2024
“That whole office of JACQUELINE HEFFNER should get a PCRAFT award!”
October 1, 2024
5.0 RATING
“Everyone was wonderful. I switched to this doctor because I was unhappy with last doctor.”
April 28, 2025