“Excellent. She took her time explaining things and was very thorough. Her bedside manner is one of the best I've encountered.”

“Everyone treated me with respect and all are very nice.”

“Dr Tosounian is very caring. She really listens to my problems and really tries to help. Never rushes you through your appointment.”

“The experience was positive”

“Dr. T. Is the BEST gastro doctor I have dealt with. She is kind and concerned every time we see her!! ALWAYS has a smile for her patients”

“The doctor was very kind, attentive and knowledgeable. I felt she was a very caring person.”

“Every visit with Dr Tosounian she takes the time to REALLY listen to my concerns and questions. She never makes me feel rushed and she always makes me feel heard and validated. She is 1 of my top 3 favorite providers in all of St. Lukes network!”

“Dr. Shannon listened to my concerns and spend time to explain everything. I finally got a gastroenterologist I feel comfortable with.”

“I knew this provider would be exceptional as she Is passionate about her specialty. She is also a runner and understood my concerns which were dismissed by prior gastroenterologists as too minor to treat. She was very empathetic when my condition made me cry. Dr Tsounian (sorry, spelling) is an exceptional and competent provider and I feel safe in her care. The office staff gave me detailed instructions in a folder which I appreciated. My home address was considered when scheduling follow up appointments which was very thoughtful.”

“The doctor was very knowledgeable about my conditions and took the time to explain many things that other GI specialists have not even mentioned. Excellent visit.”

“I feel Dr.Tosounian Is an excellent provider. She is very caring ,very thorough and does excellent diagnostic testing for symptoms or medical complaints you are having . I highly recommend her to anyone as a physician.”

“Excellent care for recent colonoscopy visit”

“Starting with my arrival at check-in to check-out nothing but good experiences at this location for the years I've been going there.”

“This was an overall really nice experience no complaints”

“Everyone I Interacted with from reception, nursing, provider, and anesthesia was attentive and professional. Because of them my procedure was on time and comfortable without feeling rushed.”

“This was for a routine colonoscopy. Some questions did not apply. Dr was fantastic- I will continue to go her as a result of Dr Schneider's exit. This was the first time I had anything performed at Carbon. Everyone was great- no complaints.”

“The entire team was incredible”

“Everyone I encountered during my visit, was kind, prompt, well informed and professional.”

“My experience was truly amazing. Everyone from the nurses, anesthesiologist and the doctor was one of the best experiences I've ever had at w hospital. It was the best care anywhere!! I was so pleased and glad I was able to state my comments.”

“All good”

“Excellent care during my proceedure”

“Dr. Tosounian is my trusted GI doctor who has helped me through several procedures and kept me in good health. She's just wonderful.”

“SHANNON TOSOUNIAN and the Healthcare team "behind the curtain" did a great job.”

“EVERYONE GREAT.”

“Everyone was extremely kind and caring during my colonoscopy. I had a very pleasant experience there and would recommend anyone needing a GI procedure to use the West End Endoscopy lab!”

“All good”

“She is the best doctor I've had.”

“I just moved to PA. If this is how other doctor offices and doctors treat their patients then I made the right choice to move to PA and use St. Luke's Health system.”

“It was very courteous and professional by all of the employees. Definitely a great experience !”

“I had a very good experience at the time of my visit and surgery. Every one in the office and nurses and doctors were very caring.”

“Good experience everyone caring to make sure I felt comfortable”

“The doctor is knowledgeable and caring”

“Doctor and nurse and clerk are great on point and very attentive and caring”

“All good.”

“Dr. Tosounian could not have been nicer. She was so kind, compassionate, and showed genuine interest and concern for what I had to share. The moment she walked in the room I knew I was in good hands. The entire office staff was exceptionally kind.”

“Doctor was thorough and knew my medical history.”

“Dr Shannon and all the staff at St. Lukes Carbon went above and beyond to offer me the utmost high quality care!”

“I had a colonoscopy done. Everyone was professional. Also courteous with Shannon Tosounian”

“Shannon Tosounian and St. Luke's staff and Doctors are very good !!!”

“As a 100% Disabled Veteran w/PTSD, I'm seldom comfortable in unfamiliar environments. With that being said, I was as mentally prepared as possible for my procedure. However, I was at ease from the second my name was called. The entire staff was fantastic. They were very professional, but humorous and lighthearted. I've spent my fair share of days in hospital, but I've yet to have such a pleasant experience. Well, as pleasant as a colonoscopy can be. Specifically, the Staff. As we as Dr Tosounian. You're definitely In the right profession! Well done ladies, well done!”

“Doctor SHANNON TOSOUNIAN was very kind and very attentive. She is the most comfortable doctor I have ever been to that I felt as ease with. She is excellent. The best. And I've seen many many doctors.”

“She Shannon Tosounian is the best! Very kind and knowledgeable and easy to talk to”

“Always a very good result with visit to Shannon Tosounian”

“My expectations of the procedure were unpleasant, but the team made the whole process smooth and completely painless. Went much better than expected with Shannon Tosounian.”

“Dr Tosounian is awesome. 10 plus care as always. Highly recommend her and I do recommend her.”

“Dr Tosounian is the Best of the Best!!!”

“Always is the nicest and most understanding Dr and explains everything in detail! Would not go anywhere else!”

“I had more questions after my procedure and her response addressed my concerns in a timely manner”

“Very good no bad experiences”

“Dr.Tosounian is an excellent Doctors. I am very happy to have her as my care provider”

“The doctor SHANNON TOSOUNIAN listens to what I had to say and ordered a test for me.”

“SHANNON TOSOUNIAN and All the staff were great”

“SHANNON TOSOUNIAN is a Great doctor”

“SHANNON TOSOUNIAN and Everyone was professional, attentive and friendly and my time at the hospital was a lot shorter than expected.”

“I have had Dr. Tosounian perform my last two colonoscopy and I will never go to anyone else if I don't have to. She a confident and kind doctor and makes me feel totally at ease.”

“Dr Tosounian was just amazing, she spent so much time with me. I explained my entire family had colon cancer and I was due for a colonoscopy. She is kind, attentive and I never felt rushed. She is just a wonderful dr who I met for the first time.”

“Very good experience with Shannon Tosunian”

“Colonoscopy in carbon county hospital was excellent. Efficient process. Delightful staff from intake to discharge. I love Dr. Tousonian and have referred her to several friends and family. She is an excellent practitioner and provides enough time to answer questions and provide feedback.”

“Mi experiencia fue excelente con todo el personal que me atendi? desde que llegu? hasta que sal?, gracias son excelentes profesionales Was my experience excellent with Shannon Tosounian and all the staff who assisted me? since I arrived? until it comes out?, thank you, you are excellent professionals ”

“Everything went very well with my visit with Shannon Tosounian”

“I got a colonoscopy by SHANNON TOSOUNIAN 3 polyps removed.Very happy with that.”

“Shannon Tosounian and all the staff was great.”

“Dr Tosounian and all of the nurses and other staff members were very caring and professional during my test. The facility was exceptional.”

“Shannon Tosounian andThe team that did my colonoscopy and endoscopy were very professional and friendly. I was treated with respect and my care was great.”

“I was really impressed Shannon Tosounian with facility and all the people involved”

“FANTASTIC medical doctor!! Shannon Tosounian and Her ENTIRE staff are to be commended for a much caring attitude to myself as the patient!! Please KEEP them on your staff forever!! THANK YOU!!”

“All good with visit with Shannon Tosounian”

“Very happy with my care from SHANNON TOSOUNIANand all the dedicated physicians SHANNON TOSOUNIAN nurse in the St Luke's system”

“Dr T performed the colonoscopy very well with no aftereffects. She personally called when I used mychart to ask a question.”

“Dr. Tosounian is a life saver to me. She has helped me manage complex health issues and provided the best treatment I have ever received.”