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The Patient Satisfaction Rating is an average of all responses to the care provider related questions from our nationally recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
Responses are measured on a scale of 1 to 5 with 5 being the best score.
The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of St. Luke's University Health Network.
“Already have recommended this office to others. The receptionists are just as nice. .”
July 27, 2025
“He's the greatest diabetic dr I ever had. Very caring person”
July 17, 2025
“Always tell people they should go there if they need a diabetic dr.”
July 17, 2025
“Always a pleasure to see this group!”
June 26, 2025
“Very one was very professional helpful and respectful”
June 20, 2025
“Good experience as usual”
June 14, 2025
“Never had a bad experience w/my visits. We're always good!”
May 17, 2025
“Dr. Richey is great. He really listens to my concerns, explains things very well and I appreciate that.”
May 16, 2025
“I am very happy with the level of excellence care that I receive.”
May 5, 2025
“Love dr richey”
May 1, 2025
“Good care always from St Luke doctors and receptionists, recommend to anyone!”
April 25, 2025
“Dr. Richey answered all my questions thoroughly and took time with my concerns.”
April 23, 2025
“This was my first time seeing Dr.Richey , after having bad experience with another doctor in same office. I was looking for a new office when one of the receptionists encouraged me to just try a different doctor in same practice, and I did. This doctor Richey was very patient and caring like I was important . I was very happy with the time he took with me and I never felt rushed.”
April 19, 2025
“I am very satisfied with my doctor and have no complaints. I will schedule my next appointment with them next year.”
March 30, 2025
“All is good”
March 23, 2025
“I met with Robert Ritchie. He was very informative and took great interest in me and my overall health,”
March 10, 2025
“Everyone was very nice and helpful”
March 9, 2025
“Every time I go to St. Luke's, I get taken care of with great care. Every person I dealt with was fantastic.”
February 27, 2025
“Very professional”
February 11, 2025
“Always well taken care of when I use St. Luke's!”
February 11, 2025
“Answered all my questions and made recommendations.”
February 3, 2025
“Dr. Bob seems to care for his patients and help provide the care they need! Thank You to him and the entire office!”
January 30, 2025
“My Dr. (Name) was out on maternity. So I saw Dr. Robert Richley.......very through.”
January 26, 2025
“All was fine with my visit to Robert Richey”
January 24, 2025
“Robert Richey was extremely helpful and gave the correct course of treatment going forward”
January 19, 2025
“My experience with going there has always been very good.”
January 18, 2025
“It was a good visit. Everyone was very friendly!”
January 17, 2025
“Excellent experience with Dr Ritchie”
January 16, 2025
“ROBERT RICHEY Keep up with great work”
December 22, 2024
“Droctor Richey was respectful, listened, and gave me guidance when requested.”
December 4, 2024
“Dr Robert Richey was great very nice excellent visit”
November 26, 2024
“I was concerned about seeing Robert Richey a PA while my doctor was on maternity leave, but he quickly put me at ease. It was obvious he knows the field well and listens to patients. It was a pleasant, positive visit.”
November 25, 2024
“The visit went well with Robert Richey. I felt listened to and taken seriously.”
November 20, 2024
“Reviewed blood work results with Robert Richey, and recommended slight change to one of my medications.”
November 13, 2024
“Fast, Friendly, Efficient. at the office of Robert Richey”
November 10, 2024
“Very happy with medical services provided by Robert Richey. and his group of health care professionals.”
November 4, 2024
“Dr.Richey is amazing,always eager to listen and he is very understanding and thorough. Always answers any questions or concerns you have!”
October 25, 2024
“Robert Richey was an excellent provider. He listened to my questions and responded with accurate and helpful information. He was clear in his explanations and spent the time I needed for the review and examination. I also received the visit summary via MyChart.”
October 24, 2024
“Robert Richey is a Very caring doctor”
October 12, 2024
“Always a pleasure dealing with your office of Robert Richey”
October 10, 2024
“I never have a problem with Bob or the office staff there. Everyone is always very helpful.”
October 2, 2024
“It was a good experience with Robert Richey We had a good conversation about my health and a few other issues.”
September 16, 2024
5.0 RATING
“Very good”
July 27, 2025