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The Patient Satisfaction Rating is an average of all responses to the care provider related questions from our nationally recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
Responses are measured on a scale of 1 to 5 with 5 being the best score.
The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of St. Luke's University Health Network.
“Good visit with Robert Lawler”
June 28, 2025
“Excellent team. Very grateful for the care I received!”
June 24, 2025
“Robert Lawler is always kind, incredibly thorough with his examination, and courteous while listening to my concerns . He is one of main the reasons I stay with this practice.”
June 23, 2025
“Rob is excellent! He has a wealth of knowledge, experience, and perfect bedside manners that make him st Luke's ortho teams' greatest player.”
June 23, 2025
“What a wonderful doctor he was I could not asked for anyone better”
June 12, 2025
“There were no problems.”
June 8, 2025
“Rob has always been very helpful and professional in my dealings with him. Very knowledgeable!”
June 8, 2025
“Rob is very knowledgeable about my pryer surgery and would recommend him to anyone who needed his services. He answered all questions and was very professional.”
June 8, 2025
“I have always received excellent care from this provider”
April 27, 2025
“Very good experience.”
April 21, 2025
“Good visit”
April 18, 2025
“Robert is a fantastic provider! Fully present in appointment and answers all my questions”
April 10, 2025
“Good check from Rob. Very thorough.”
April 2, 2025
“This was a follow up visit for the hand surgery I had in late January. I am very pleased with the surgical outcomes. The OT is hard but I am really seeing much progress. No complaints. I would use this practice again and have used them for numerous surgeries in the past. I have also recommended them to many other people.”
March 17, 2025
“Awesome”
March 14, 2025
“Robert u it s an exceptional and kind provider. He is compassionate and skilled.”
March 13, 2025
“Informative and helpful visit with doctor.”
March 10, 2025
“Rob Lawson is an excellent PA-C. He listens attentively & never rushes you with a question you may have. Very caring & Informative about your orthopedic condition.”
March 1, 2025
“Robert Lawler is absolutely amazing!! He's caring & kind. Explains everything and listens attentively. He is an asset to St.Luke's”
February 22, 2025
“I shattered my wrist, and it has been a very, very quick and easy experience with all of the providers. From the emergency room through surgery I've been very impressed with how I was treated, all interactions, the timing of appointments. For such a not good experience, my wrist, it was a very good experience through St. Luke's. I felt taken care of and cared about.”
January 30, 2025
“Excellent all around! at the visit with Robert Lawler”
January 28, 2025
“Robert Lawler Pa-C, was excellent! He was kind, concise, and cordial! He reviewed with me the recent surgery, and reccomended some occupational therapy to improve the overal flexability for the wrist. A great visit!”
January 25, 2025
“Overall, it was a very good experience with Robert Lawler.”
January 22, 2025
“Always very nice and understanding to talk with and the care you get from them . I am very pleased with St.Lukes .”
January 19, 2025
“Todo muy bien, me ayudan siempre y me entienden bien ya que yo soy muy nerviosa y me da mucha ansiedad. Gracias por su ayuda a todo el personal. Robert Lawler everything is very good. They always help me and understand me well since I am very nervous and it gives me a lot of anxiety. Thank you for your help.”
January 6, 2025
“I found Mr Lawler to be attentive, compassionate and knowledgable. I don't feel I can give a 10 for anyone based on only one visit, but I had no complaints. The office fit me in for my arm pain fairly quickly and ladies at front desk have always been pleasant and helpful. Would recommend this office.”
January 5, 2025
“My experience was satisfactory.”
December 9, 2024
“It was a good visit with Robert Lawler”
December 2, 2024
“Doctor Rob is kind, knowledgeable, and a tremendous asset to your office!”
December 1, 2024
“I have always had a good experience at slhn and with Robert Lawler”
November 25, 2024
“Wish all my appointments and doctors were this good with Robert Lawler”
November 19, 2024
“Dr. Matillo & staff were great! Got us in right away - gave them a challenge w/2 separate accidents/injuries.”
October 24, 2024
“Provider ROBERT LAWLER was nice and thorough”
October 23, 2024
“This office of Robert Lawler was very kind and compassionate to my healthcare needs prior to surgery, during and after surgery. Very good team..I'm so grateful for Dr. and his assistant and their team.”
October 18, 2024
“Robert Lawler and staff are very nice and helpful”
October 14, 2024
“The staff and Robert Lawler doctors are amazing they treat you with courtesy and caring luv them”
October 12, 2024
5.0 RATING
“I had satisfactory visit and I am pleased with the results.”
July 8, 2025