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Nurse Practitioner | Family Medicine
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St. Luke's Care Network Provider
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The Patient Satisfaction Rating is an average of all responses to the care provider related questions from our nationally recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
Responses are measured on a scale of 1 to 5 with 5 being the best score.
The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of St. Luke's University Health Network.
“Awesome as usual”
June 22, 2025
“Jessica loid is a great doctor. I know she is not really a doctor but she shoukd be . She is great better then any doctors”
June 17, 2025
“Everyone that took care of me was thoughtful, courteous and showed genuine concern.”
June 12, 2025
“Everything is always good”
June 11, 2025
“Jessica is a great doctor.”
June 8, 2025
“All good, as usual and as expected.”
May 15, 2025
“I had such a great experience at my visit with Jessica Lord. She is compassionate, thoughtful, and very kind. She listens and takes her time during the visit. She took my concerns seriously and was very helpful in giving me advice and letting me know what I can do. I felt very good after my appointment with her.”
May 6, 2025
“The service was excellent. I was a beat early and I was willing to wait for my turn but as soon as my provider was free she attended to me. Thank you very much for your kindness. I will recommend St Luke's to anyone who needs medical assistance.”
May 1, 2025
“I found the visit to be helpful”
April 29, 2025
“Very professional”
April 15, 2025
“My provider Jessica Lord was compassionate and so wonderful. I love taking with her and she always takes care of what I need. She is the best provider I've ever been to.”
April 10, 2025
“Excellent experience”
April 2, 2025
“This office is fairly new to me and I couldn't be happier with the care I am receiving there.”
March 8, 2025
“Good”
March 2, 2025
“Everyone in the office was kind and respectful”
March 2, 2025
“Provider took her time listening to my concerns and did not rush me at all.”
February 27, 2025
“Always a pleasure visiting this office and seeing my primary Jessica Lord!”
February 23, 2025
“The service was great, I would change nothing”
February 20, 2025
“I'm so happy someone recognized Jessica Lord to me. She had helped me so much with my mental health. And took my concerns seriously.”
January 13, 2025
“Jessica did an excellent job diagnosing and explaining my condition.”
January 10, 2025
“Provider Jessica Lord addressed concerns I have had for some time and ordered tests for conditions not addressed by my usual provider”
January 4, 2025
“I had a complete exam with this Dr. JESSICA LORD She took the time to talk to me about my health conditions. Very patient and very understanding”
January 4, 2025
“I've always found Jessica to be highly knowledgeable, super sweet, and very empathetic. She's a pure joy to deal with, exactly what a health care provider should be.”
December 23, 2024
“Dr. Jessica Lord is the best Doctor I ever had. She is attended to my health. She is someone I can talk to and explain to me in English what's going on with me. She knows me well and I'm very comfortable explaining what is going on with.She is the best !!!!!”
November 15, 2024
“The services on all my visits are excellent”
November 14, 2024
“Dr. Lord was excellent. Very comforting and knowledgeable. I appreciated her kindness.”
November 1, 2024
“Thank you, Jessica Lord”
October 22, 2024
“Jessica is always courteous, professional, and friendly. Makes my appointments good experience and not something I dread.”
October 15, 2024
“I have been seeing Jessica Lord for about 6yrs and wouldn't change her she is kind, patient, and listens to my needs and concerns”
October 2, 2024
“Jessica Lord was very thorough”
October 2, 2024
“Jessica was so patient and her explanations were very thorough and she made sure I understood everything she had to say.”
September 27, 2024
5.0 RATING
“Always have a good experience with my visits”
June 22, 2025