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The Patient Satisfaction Rating is an average of all responses to the care provider related questions from our nationally recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
Responses are measured on a scale of 1 to 5 with 5 being the best score.
The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of St. Luke's University Health Network.
“Good experience at the location”
July 26, 2025
“So pleased with C. Eck.i felt respected”
July 18, 2025
“Very good”
July 5, 2025
“Very informed.”
May 22, 2025
“It was a first time visit from a referral from family Dr. I was pleased with visit.”
May 16, 2025
“Charity ordered a blood test which I have not yet done. She listened to my concerns and spent time with me.”
May 14, 2025
“Charity Eck was very thorough and listened to my concerns. She provided clear answers and honest feedback.”
May 12, 2025
“It was a good visit”
March 28, 2025
“Called for appointment and was offered one the next business day. Excellent staff and provider”
March 28, 2025
“I can't say enough about how EXCEPTIONAL Charity is. She's a credit to her profession”
March 24, 2025
“She made the time to fit me in so quickly and discussed and came up with a game plan that I felt comfortable with. I'm so glad she is part of my care team! Thank you Charity!”
March 23, 2025
“I feel that I have had excellent service and a good rapour with Charity Eck.”
March 22, 2025
“Very enlightening!”
March 14, 2025
“Charity was awesome! She took the time to explain all the details.”
March 4, 2025
“Doctor was very informative. Explained my results very thoughly. Spent a good amount of time with me and answered all of my questions. Would highly recommend.”
February 24, 2025
“I was very impressed with Charity's breadth and depth of knowledge and her ability to explain complex blood issues to me. A+”
February 16, 2025
“I'm happy to have charity on my team she's sharp”
February 6, 2025
“Ms Eck was thoroughly professional.”
January 25, 2025
“My visit on 11-22-24 was a video conference. So question #24 and #25 do not apply. How ever on my previous visit the clerks and receptionists were outstanding.”
January 22, 2025
“Charity is obviously highly astute. She listened intently, asked pertinent questions and then devised a very sound course of action. I was quite impressed with the young practitioner.”
January 11, 2025
“Charity Eck was very thorough in her approach to my condition.”
January 3, 2025
“Charity is an excellent CRNP, she never rushes through a visit, answers questions and develops a plan of care.”
December 9, 2024
“I really liked Charity when I met with her on our initial visit. Sent her a portal message on Thanksgiving and she called me to discuss my concerns after 5pm the following day. So appreciate that she got In touch with me so quickly. Glad Charity's a member of my Care Team.”
November 30, 2024
“Good”
November 30, 2024
“A very good, informative telephone conversation with Charity J Eck, CRNP”
November 26, 2024
“Charity J Eck, CRNP is the best”
November 8, 2024
“Very kind and courteous with Al of the provider and her staff”
October 25, 2024
“Very pleased with my visit with Charity J Eck, CRNP”
September 20, 2024
5.0 RATING
“Good experience Explained in a way I could understand”
July 26, 2025