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Shannon L. Tosounian, DO

Gastroenterology | Internal Medicine

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Expertise

Anemia | Biliary Disease | Esophageal Diseases | Gastroesophageal Reflux | Inflammatory Bowel Disease

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| More locations (3)

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location_on Locations (3)

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school Education

Medical School
  • Lake Erie College of Osteopathic Medicine, 2015
Residency
  • Albert Einstein Medical Center, 2015 - 2018
Fellowship
  • Albert Einstein Medical Center, 2018 - 2021
Board Certifications
  • Gastroenterology
  • Internal Medicine

star Reviews 5.0 Overall Rating | 179 Ratings | 50 Reviews

5.0 Overall Rating | 179 Ratings | 50 Reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions from our nationally recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of St. Luke's University Health Network.

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5.0 RATING

“Very comfortable and positive experience.”


January 25, 2026
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5.0 RATING

“Dr. Tousanian is outstanding in many ways.”


January 25, 2026
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5.0 RATING

“The Doctor was fantastic. Introduced herself and made me feel like I was in good hands! Five stars!”


January 25, 2026
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5.0 RATING

“I was told I need another colonoscopy in three years. Having the experience I just had with the staff, I am not worried about the future procedure whatsoever.”


January 25, 2026
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5.0 RATING

“Every one put me at ease for the process beginning to end at the office of Shannon Tosounian”


January 24, 2026
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5.0 RATING

“Dr. Tosounian is great. She answers all of my questions, offers good advice and always greets me with a smile. She explains things thoroughly and always listens to me. Very happy with my care here.”


January 20, 2026
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5.0 RATING

“I appreciated her correspondence post surgery to explain what was found in pathology. She was pleasant throughout my interactions with her the day of the surgery.”


January 20, 2026
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5.0 RATING

“My doctor Shannon Tosounian was professional while also friendly. I'm very pleased with her care.”


January 19, 2026
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5.0 RATING

“She, Shannon Tosounian is terrific, you are fortunate to have her on your staff”


January 18, 2026
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5.0 RATING

“Very impressed with GI MD Dr shannon”


January 11, 2026
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5.0 RATING

“Oh communication was great. Doctors and assistance were great.”


December 20, 2025
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5.0 RATING

“I love St. Luke's opposed to the other hospitals. I just don't like that. I cannot call my doctor directly.”


December 20, 2025
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5.0 RATING

“Overall very good.”


December 12, 2025
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5.0 RATING

“Overall very good.”


December 12, 2025
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5.0 RATING

“The hole staff was very good from start to finish at the office of Shannon Tosounian”


December 9, 2025
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5.0 RATING

“The doctor has always impressed me and she was wonderful and compassionate.”


December 8, 2025
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5.0 RATING

“I hadn't met the doctor, yet she treated me as if she had before.”


December 2, 2025
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5.0 RATING

“TONY OHANIAN, M.D. and the staff was so kind and helpful and welcoming.”


November 27, 2025
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5.0 RATING

“Well done. Thank you”


November 16, 2025
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5.0 RATING

“Well done. Thank you”


November 16, 2025
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5.0 RATING

“Shannon Tosounian,DO and staff at West End GI took excellent care of me. Everyone I came into contact with was kind and friendly. I can't remember the names of all the staff I had, but thank you for a good experience and all of your help.”


November 13, 2025
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5.0 RATING

“Everybody was friendly, helpful, and put me at ease.”


November 13, 2025
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5.0 RATING

“Dr. Tousanian is an excellent gastroenterologist. She understands my circumstances, is a great communicator, and is empathetic.”


October 16, 2025
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5.0 RATING

“Dr Tosounian is a very caring no judgemental dr. She is always very kind and willing to listen.”


September 14, 2025
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5.0 RATING

“Great doctor”


September 1, 2025
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5.0 RATING

“Everyone treated me with respect and all are very nice.”


July 31, 2025
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5.0 RATING

“Excellent. She took her time explaining things and was very thorough. Her bedside manner is one of the best I've encountered.”


July 31, 2025
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5.0 RATING

“Dr Tosounian is very caring. She really listens to my problems and really tries to help. Never rushes you through your appointment.”


July 16, 2025
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5.0 RATING

“The experience was positive”


June 30, 2025
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5.0 RATING

“Dr. T. Is the BEST gastro doctor I have dealt with. She is kind and concerned every time we see her!! ALWAYS has a smile for her patients”


June 30, 2025
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5.0 RATING

“The doctor was very kind, attentive and knowledgeable. I felt she was a very caring person.”


June 29, 2025
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5.0 RATING

“Every visit with Dr Tosounian she takes the time to REALLY listen to my concerns and questions. She never makes me feel rushed and she always makes me feel heard and validated. She is 1 of my top 3 favorite providers in all of St. Lukes network!”


June 17, 2025
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5.0 RATING

“Dr. Shannon listened to my concerns and spend time to explain everything. I finally got a gastroenterologist I feel comfortable with.”


June 15, 2025
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5.0 RATING

“I knew this provider would be exceptional as she Is passionate about her specialty. She is also a runner and understood my concerns which were dismissed by prior gastroenterologists as too minor to treat. She was very empathetic when my condition made me cry. Dr Tsounian (sorry, spelling) is an exceptional and competent provider and I feel safe in her care. The office staff gave me detailed instructions in a folder which I appreciated. My home address was considered when scheduling follow up appointments which was very thoughtful.”


May 30, 2025
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4.9 RATING

“The doctor was very knowledgeable about my conditions and took the time to explain many things that other GI specialists have not even mentioned. Excellent visit.”


May 17, 2025
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5.0 RATING

“I feel Dr.Tosounian Is an excellent provider. She is very caring ,very thorough and does excellent diagnostic testing for symptoms or medical complaints you are having . I highly recommend her to anyone as a physician.”


May 2, 2025
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5.0 RATING

“Excellent care for recent colonoscopy visit”


April 28, 2025
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4.9 RATING

“Starting with my arrival at check-in to check-out nothing but good experiences at this location for the years I've been going there.”


April 27, 2025
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5.0 RATING

“This was an overall really nice experience no complaints”


April 24, 2025
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5.0 RATING

“Everyone I Interacted with from reception, nursing, provider, and anesthesia was attentive and professional. Because of them my procedure was on time and comfortable without feeling rushed.”


April 23, 2025
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4.7 RATING

“This was for a routine colonoscopy. Some questions did not apply. Dr was fantastic- I will continue to go her as a result of Dr Schneider's exit. This was the first time I had anything performed at Carbon. Everyone was great- no complaints.”


April 22, 2025
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5.0 RATING

“The entire team was incredible”


April 20, 2025
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5.0 RATING

“Everyone I encountered during my visit, was kind, prompt, well informed and professional.”


April 19, 2025
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5.0 RATING

“My experience was truly amazing. Everyone from the nurses, anesthesiologist and the doctor was one of the best experiences I've ever had at w hospital. It was the best care anywhere!! I was so pleased and glad I was able to state my comments.”


April 4, 2025
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5.0 RATING

“All good”


March 30, 2025
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5.0 RATING

“Excellent care during my proceedure”


March 18, 2025
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5.0 RATING

“Dr. Tosounian is my trusted GI doctor who has helped me through several procedures and kept me in good health. She's just wonderful.”


March 17, 2025
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5.0 RATING

“SHANNON TOSOUNIAN and the Healthcare team "behind the curtain" did a great job.”


March 16, 2025
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5.0 RATING

“EVERYONE GREAT.”


March 14, 2025
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5.0 RATING

“Everyone was extremely kind and caring during my colonoscopy. I had a very pleasant experience there and would recommend anyone needing a GI procedure to use the West End Endoscopy lab!”


March 13, 2025

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