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Nurse Practitioner | Family Medicine
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St. Luke's Care Network Provider
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Specialities:
Nurse Practitioner | Family MedicineOne of my goals as a provider is to help patients feel as in charge of their health as they possibly can. I believe that by providing patients with education about their health, they can in turn, begin to create their own path to healthy living.
I am a Certified Registered Nurse Practitioner (CRNP) and have been working as a mid-level provider in family medicine for the past two years. I hold a Bachelor’s of Science in Nursing from Alvernia University and a Master’s of Science in Nursing-Family Nurse Practitioner and a Master’s in Business Administration (MBA) Healthcare Administration, both from DeSales University. Additional certifications and training include an American Association of Nurse Practitioners (AANP) Family Nurse Practitioner certification, basic life support provider training and RN critical care training.
Outside of work I am an avid runner, and when the weather is warm, I enjoy working in my garden. I have also been involved in various aspects of animal rescue over the past several years.
star Reviews
The Patient Satisfaction Rating is an average of all responses to the care provider related questions from our nationally recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
Responses are measured on a scale of 1 to 5 with 5 being the best score.
The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of St. Luke's University Health Network.
“This office is exceptional and I am grateful to beca patient!”
July 28, 2025
“Everyone at St. Luke's is wonderful! Caring and attentive. Please don't change anything!”
June 29, 2025
“Everyone at the office was courteous, professional, friendly and knowledgeable.”
June 26, 2025
“Good- Jessica f/u with cat scan of affected area- made suggestions of further care d”
June 23, 2025
“Nurse Hefflefinger was very nice ,I liked her .she did care about my needs and why I was there for an ear infection. She was friendly and made me feel comfortable. The wait was a bit long my appt 1:15 had to be there at 1pm and I saw her at 1:45 ,other than that no problem and id recommend her to friends and family. She was really nice .”
June 18, 2025
“This was my first primary care visit to establish a primary care doctor. Everyone at the office, including office staff, the nurse who checked me in and the provider, were very friendly and professional. Overall it was a pleasant experience.”
June 11, 2025
“Jess is an outstanding provider. (Name) at check-in is wonderful. Always enjoy my visits at St Luke's Hamburg.”
June 9, 2025
“I always have a great experience with this provider & her associates”
June 7, 2025
“I felt I was really heard as far as what I was struggling with and offered another option to try.”
May 31, 2025
“Jessica and the staff at the Hamburg office are the best. I highly recommend them”
May 12, 2025
“Very good conversation with provider”
April 28, 2025
“We have never had a negative experiencecwhile visiting your facility. All the staff are friendly, kind and helpful.”
April 24, 2025
“Good experience”
April 23, 2025
“I am extremely pleased and grateful for the noticeable improvements at St. Luke's! Everyone in the office is professional, patient, and thorough. It is much easier to get appointments than at other practices. Jessica Heffelfinger has been a fantastic provider. Thank you.”
April 21, 2025
“CRNP Jessica is the best. She listens to us, and talks with us about our health. We love her.”
April 21, 2025
“I love my doctor”
April 12, 2025
“Was seen in a timely manner”
March 22, 2025
“It was very good. My issue was resolved, Provider able to re-order the medication I neended.”
March 17, 2025
“Dr Heffelfinger took time to address each of my questions and give me next steps for each one. She took my concerns seriously and I felt like we were on the same team rather than in opposition. It was a nice experience.”
March 5, 2025
“Jessica took me right in for a suspected UTI and prescibed the proper medicine to take care of it.”
February 13, 2025
“I recently switched me and my daughter's primary care to Jessica Heffelfinger after a horrible experience at our previous family doctor. I have never had a more positive visit than what my daughter and I experienced with Jessica. I felt so supported, heard, respected, and I never once felt rushed. She took her time listening to my concerns and I'm feeling so relieved finally having a primary care doc that listens. I can't express enough how grateful I am to have found her! Everyone in the office was so extremely kind and helpful as well. I was extremely impressed.”
January 27, 2025
“Always good visits”
January 11, 2025
“St Luke's Hamburg provides exemplary services and I am grateful to be a patient there!”
December 26, 2024
“Good- receptive to my comments”
December 14, 2024
“To whom it may concern: my health provider, Jessica is one of the best Provider one can have The staff very courteous and ready to help you at any moment. I highly recommend Jessica and the entire staff. They are a blessing to the people.”
December 13, 2024
“Good, very nice people at the office of Jessica M Heffelfinger, CRNP”
November 25, 2024
“Jess & staff do a fantastic job of providing quality care and assisting patients in receiving the best possible treatment.”
November 25, 2024
“I could not be happier with Erin E Hetu, CRNP St. Luke's Physician Group at Hamburg, PA.. Staff and provider are so friendly and caring. I love St. Luke's.”
November 19, 2024
“I am very satisfied with my care at St Luke's.”
November 11, 2024
“We love Jess Heffelfinger. We are grateful that she has been taking care of our family for almost 5 years. The office staff has always been friendly too.”
October 31, 2024
“Absolutely love this provider Jessica M Heffelfinger, CRNP and the the St. Luke's primary care unit in Hamburg. I'm receiving excellent care. I hope this provider never gets transferred. I like her very much as my health care provider.”
October 29, 2024
“I love my healthcare provider Jessica M Heffelfinger, CRNP & I won't go anywhere else.”
October 2, 2024
“Good visit with Jessica M Heffelfinger, CRNP Med change.”
September 21, 2024
“Always a Good visit with Jessica M Heffelfinger, CRNP The Dr. And everyone working at this office are very pleasant and professional”
September 15, 2024
5.0 RATING
“I made this appointment out of desperation after several consultations with specialists. Jessica truly listened to my concerns, explained my test results and potential treatments. She answered my questions completely and offered me next steps.”
July 28, 2025