Nurse Practitioner | Family Medicine
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The Patient Satisfaction Rating is an average of all responses to the care provider related questions from our nationally recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
Responses are measured on a scale of 1 to 5 with 5 being the best score.
The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of St. Luke's University Health Network.
“Erin Hetu is an amazing Practitioner. She is patient, concerned, explains things well.”
July 18, 2025
“I always recommend this practice to all my friends.”
July 18, 2025
“Erin is very approachable and makes sure I thoroughly understand.”
July 12, 2025
“Erin was very caring, concerned and understanding”
July 11, 2025
“The staff is pleasant and the facility is clean and safe.Overall a great experience.”
July 11, 2025
“Provider is very empathetic and concerned for my health.”
June 13, 2025
“Erin and staff are fantastic”
June 9, 2025
“I love this provider and office staff. I would recommend this office to my family and friends”
June 9, 2025
“Everyone is so polite at the office. I trust Erin and am grateful to have her as my provider! Erin does everything in her power to help her patients and she doesn't rush you out of the room. She spends the time necessary to listen to you, explain things, and understand what you're going through. Thank you so much Erin!”
June 8, 2025
“Erin is the best”
June 8, 2025
“Erin Hetu was kind, understanding, calm and helpful. I'm so glad I was recommended to see her. And I'm grateful to have someone like her as my PCP. She made me comfortable and hopeful about the future of my health.”
June 7, 2025
“I highly recommend Erin Hutu. She is an asset to St. Luke's. I felt so comfortable talking to her.After all I went through with (Name), I'm glad I changed!! I give St. Luke's ten stars!!!!”
June 7, 2025
“Always a good experience with Erin.,,she is compassionate and caring and always listens”
May 19, 2025
“Professional, courteous.”
May 18, 2025
“Good!!!”
May 16, 2025
“Good experience”
May 14, 2025
“I love and cherish this office and appreciate the care and consideration I am always provided when I call or visit. They earn my respect and trust.”
May 5, 2025
“Very comfortable with the medical care I am currently receiving with this provider. Due to age, I confirmed there was no need to change providers.”
May 4, 2025
“I really like No Erin Hetu, she makes you feel at ease and listens to you, and lets you speak, just love her!”
May 2, 2025
“The best experience I've ever had, the people are very friendly and helpful.”
May 2, 2025
“Always good experiences,”
May 1, 2025
“I have nothing negative to say about Dr Erin. She is wonderful. She takes her time to listen to any concerns she explains what she will do. I am extremely grateful for her and feel super comfortable.”
April 29, 2025
“I count Erin Hetu as a blessing. I can be open and honest with her. She listens and demonstrates sensitivity and genuine caring.”
April 27, 2025
“Good job”
April 26, 2025
“Erin addressed all my concerns. I always leave knowing my health is in good hands.”
April 26, 2025
“Best care ever. Would not go anywhere else. Thank you St. Luke's Family Practice. I love and trust Erin and the treatment I get Is always outstanding.”
April 25, 2025
“Erin and staff are wonderful, attentive and very knowledgeable.”
April 24, 2025
“Always a good experience with Erin and this office.”
April 24, 2025
“Always happy with my provider and everyone else at St Luke's”
April 24, 2025
“I have recommended my provider to other family members. She is great and I am one that never really liked going to the doctor. But since I started going to St Luke's I don't mind going to see a doctor.”
April 24, 2025
“Erin Hetu is a wonderful addition to my health care protocols.”
April 22, 2025
“Even though we moved to lehighton pa last June 2024, Erin is the reason why I have not switched providers. I did ask her for a recommendation and she did provide someone for me, but I feel Erin, office and staff are where I want to be for now. Erin always listens and helps, office visits, refill of meds. Best.”
April 11, 2025
“Erin is always professional and with a smile on her face.”
April 9, 2025
“Erin is absolutely awesome!!!”
April 5, 2025
“Erin Hetu is one of the best providers you have. She has been very helpful to me with all my medical issues.”
April 5, 2025
“Everything went good”
April 2, 2025
“Erin Hetu is an excellent P.A. My whole family goes to her . We have diverse medical needs and she meets these needs with kindness, knowledge and always follows up to make sure we are improving. She always goes the extra mile.”
March 29, 2025
“Excellent”
March 29, 2025
“This is by far the best family practice. Everyone there is helpful, caring, and friendly. If I have an emergency they accomodate for me and offer me the best care possible. Erin Hetu is amazing, as are all the other nurse practioners and staff. They deserve 5 stars for their efforts at this family practice.”
March 18, 2025
“Amazing group of people work at this facility”
March 17, 2025
“Everyone was very pleasant & professional & took care of my concerns. Erin Hetu is wonderful!”
March 17, 2025
“The visit went just fine. ”
March 16, 2025
“Erin is an excellent AP and I'm so happy to have found her to use as my PCP. We are a similar age and family situation so I feel like she really understands on a personal level how my work and personal life impact my health. I would recommend her to anyone looking for a PCP!”
March 14, 2025
“I see Dr. Erin Hetu on a regular 4 month schedule for blood work results and ongoing care for Diabetes, A1C monitoring, meds adjustments If needed, as well as general care. She is excellent and have often recommended her to other people!”
March 13, 2025
“I always have great care while at this office they are the best”
March 9, 2025
“Everyone in office are friendly, helpful.”
March 7, 2025
“Erin is always so nice and easy to talk to every time I have an appointment with her. I feel like she truly listens to what I'm saying and helps me come up with solutions I am happy with. 10 out of 10 provider I recommend her to anyone looking for a new pcp!”
March 5, 2025
“Erin and her staff are the Best.”
February 28, 2025
“Always get exceptional care from Erin”
February 27, 2025
“I always leave my visit with Erin Hetu feeling completely satisfied with my health concerns.”
February 24, 2025
“Always feel comfortable. No complaints”
February 17, 2025
“I have been seen at this office for a very long time. I love Dr. Hetu, and hope she stays with you forever. She has compassion, bedside manner, and an overall understanding and warmth towards her patients, she's filled woth knowledge. I'm blessed to be in her care.”
February 14, 2025
“We absolutely love Erin Hetu she genuinely cares about our health concerns and is very thorough. And one thing that really amazes me she will ask me questions about things we talked about 6 months earlier and I'm not talking about things Erin is reading off the medical chart. She will ask about your hobbies, the kids, my wife etc.”
February 10, 2025
“I have nothing but good to say about Erin and the staff at this office. I have recommended her to several friends.”
February 9, 2025
“Erin is absolutely amazing definitely my favorite provider, she's the kindest and most supportive and understanding doctor I've met.”
February 6, 2025
“Good service from Erin E Hetu, CRNP”
February 1, 2025
“Good experience. I like the staff. I like the facility. I prefer appointments first thing in the morning and St. Luke's always is accommodating.”
January 26, 2025
“Erin Heto is the best medical professional you could ever meet. My family loves the care she provides.”
January 23, 2025
“Dr Erin is amazing (as is all your staff at her office). She is knowledgeable and personable. She understands that I need patient centered care and that medical care is not a one size fits all.”
January 22, 2025
“Always a good experience with the provider.”
January 17, 2025
“I was very pleased with the availability of the same day appointment. I felt miserable and tested positive for covid. The first time in four years! Very grateful it was a mild case with no fever. I followed all instructions and took the Rx as instructed. Very professional”
January 14, 2025
“Erin was fabulous! Compassionate, caring, and supportive of all of my needs.”
December 10, 2024
“Both the person who answered the phone and Erin E Hetu, CRNP listened without judgement. That's important to me.”
December 3, 2024
“My PCP Erin E Hetu, CRNP office is exceptional! The level of care I receive is always top notch. I recommend this office to everyone!!!”
December 3, 2024
“Erin is the Best !!She is concerned, knowledgeable, and empathetic.”
November 29, 2024
“Erin and her staff are always fantastic”
November 28, 2024
“Great service was received from everyone in the office of Erin E Hetu, CRNP”
November 25, 2024
“I love Erin Hetu. Highly recommend her to everyone.She listens, asks questions, hears you.”
November 20, 2024
“I always have a very good experience at this office of Erin E Hetu, CRNP”
November 19, 2024
“Erin Hetu is always professional, focused, compassionate, and direct. She is one of the best health care providers I have ever had.”
November 18, 2024
“Could not have been a better replacement to retirement of previous Doctor than Erin Hetu.”
November 18, 2024
“This doctor Erin E Hetu, CRNP listens and respects the person she is helping and is very caring”
November 16, 2024
“I Always have a good experience when I see Erin Hetu. My wife just referred her sister and brother-in-law to Erin. They moved here from Massachusetts, and they like her a lot”
November 15, 2024
“Everything was great! is always Erin E Hetu, CRNP professional and caring.”
November 11, 2024
“I've been very happy with this provider Erin E Hetu,CRNP and her office and have recommended many people for treatment.”
November 5, 2024
“I always have good experiences with Erin E Hetu, CRNP”
October 28, 2024
“Very good Attention given-by -Erin E Hetu, CRNP even with old grouches”
October 27, 2024
“I love your office. I am especially pleased with the care Erin Hetu gives me. Thank you.”
October 24, 2024
“Erin Hetu represents a great example of why I trust St. Luke's. She listens, advises appropriately and inspires confidence. I would recommend her to anyone seeking medical care.”
October 21, 2024
“Dr. Hetu is extremely knowledgeable and listens to my concerns. She reviews my medical history and keeps that in mind when advising me. She never makes me feel like I don't know what I'm talking about and she genuinely cares.”
October 17, 2024
“Staff friendly. Provider Erin E Hetu, CRNP was attentive and thorough”
October 12, 2024
“Great experience with Erin Hetu. She was very aware of my medical history. Very kind, caring and knowledgeable. Made me feel very comfortable.”
October 1, 2024
“Erin Hetu is a great medical provider. She listens and does not talk around you. I would recommend her to others. She does not waste time getting back to you with concerns and is very professional.”
September 20, 2024
“Erin listened to my complaints and made sure I was given all medications for my symptoms”
September 15, 2024
5.0 RATING
“Erin Hetu is fabulous”
July 20, 2025