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The Patient Satisfaction Rating is an average of all responses to the care provider related questions from our nationally recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
Responses are measured on a scale of 1 to 5 with 5 being the best score.
The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of St. Luke's University Health Network.
“Always excellent”
July 23, 2025
“Always a good experience for medical needs”
July 23, 2025
“Andrew Arner is a very efficient and professional care giver.”
July 11, 2025
“Just an overall awesome experience with my provider”
July 7, 2025
“As always I was completely satisfied with the care I received from Andrew Arner. I feel he is very thorough and really listens to my concerns.”
June 30, 2025
“Andrew is by far the best. Compassionate and caring”
June 25, 2025
“Everything was done in a smooth and in a professional manner.”
June 24, 2025
“Always treated with respect and confidentiality by all”
June 21, 2025
“Excellent service”
June 17, 2025
“I think St Luke's Doctors and nurses are the best Thank you for providing my care”
June 16, 2025
“Always a pleasure going to the doctor. Everyone is helpful.”
June 14, 2025
“Keep up the good work”
June 8, 2025
“Dr.Arner and the whole team of St Lukes is awesome thank you for all that you do and God bless everyone”
June 7, 2025
“Excellent care.”
May 28, 2025
“This was my first visit with the doctor and at this facility. I had some of my medical records to share with the Dr. For this visit. Very pleased with first visit and care.”
May 23, 2025
“Andrew and the staff are top notch!!”
May 17, 2025
“A good visit”
May 16, 2025
“Andrew is a very good doctor , straight to the point good advice given”
May 16, 2025
“Andrew went above and beyond for my son at the visit. He spent time with us, asked questions to both myself and my son, and ordered testing to cover all the bases.”
May 11, 2025
“Always have a good experience with all St Luke's offices.”
May 7, 2025
“The care I receive from St Luke's is exceptional”
April 27, 2025
“Doctor Andrew honor has been my go to doctors since I've came to these mountains in 2018. The whole team are awesome and always have my best interest at heart. The receptionist is also an amazing and loving person.”
April 26, 2025
“N/A”
April 21, 2025
“PA Andrew is excellent. He knew my extensive history and took the time to listen and help me. Very knowledgeable and compassionate.”
April 20, 2025
“All good”
April 18, 2025
“PA Arner is one of the best physicians I have seen. He is fantastic at what he does and makes me feel heard.”
April 15, 2025
“As always, Dr. Arner was kind and concerned. He always listens and has a real interest in my health. Best doc around.”
April 12, 2025
“Good visit”
April 12, 2025
“The entire process went smoothly.”
March 29, 2025
“Dr Arner is the best Always courteous & well informed Treats me with respect”
March 17, 2025
“He was competent and knew what he was doing. He prescribed me something not covered by my insurance but then immediately prescribed and alternative when I asked him to”
March 16, 2025
“I enjoy when I come to the office he's over at the doctors always respectful the office is always nice and clean and very cute decorated. It is a pleasure to come to the office.”
March 5, 2025
“I have no additional comments”
March 1, 2025
“All (good).”
February 20, 2025
“Always have a good experience. Dr. & staff are professional, knowledgeable, competent and courteous.”
February 18, 2025
“Excellent!”
February 16, 2025
“Good visit.”
February 14, 2025
“This visit was for pre-operative clearance. All required studies were ordered or performed and the exam was appropriate for the task at hand. I was treated with respect and genuine concern for my condition at the office of Andrew Arner”
February 2, 2025
“Andrew and his staff are absolutely wonderful! I love coming in for appointments due to how warm and welcoming everyone is! Andrew always responds to my mychart messages in such a timely manner and always answers my questions! He is very knowledgeable and compassionate.”
January 21, 2025
“Andrew is wonderful - very caring, knowledgeable and attentive Have referred him to family and a neighbor”
January 19, 2025
“I had a good visit”
January 18, 2025
“Always have pleasant office visits with Andrew Arner. He is a very courteous and attentive individual that treats me respectfully.”
January 11, 2025
“It is always a pleasure to be treated by Dr. Arner who is kind and competent and listens carefully to all my remarks, requests and questions. Always a great experience.”
January 11, 2025
“My recent visit was excellent”
December 27, 2024
“Dr. Arner and the staff are awesome”
December 23, 2024
“Andrew explained my test results patiently and clearly. All of the staff were very helpful and respectful.”
December 16, 2024
“My visit to this doctor ANDREW ARNER was regarding tests that I have received by Fox Chase Cancer Institute. A few days after my visit is when I travel to Philadelphia to meet with my doctors and discuss my test results. Going to this visit would St Luke's was my first time having a family doctor. I was very happy with him, he seemed very knowledgeable, he had my test results and knew I was being treated by Fox Chase Cancer Institute.”
December 16, 2024
“A good man. Listens, asks, explains, on time. Staff is terrific, too. Polite, cordial, and very competent like Andrew.”
December 14, 2024
“Doctor and staff were great to deal with”
December 9, 2024
“I like the fact that if you are sick you can see anyone at this location of ARNER's office. This was not something you could do at the Wind Gap family practice.”
December 3, 2024
“I am very happy with my care from ANDREW ARNER and doctors”
December 2, 2024
“Andrew Arner is a very good PA-C. Very curteous & very through & and does not rush the appointment.”
November 26, 2024
“They are great and helpful and kind at the office of ANDREW ARNER”
November 23, 2024
“Andrew Arner is Always courteous and makes you feel comfortable”
November 15, 2024
“Excellent! visit with Andrew Arner”
November 11, 2024
“Andrew Arner was thorough & professional in reviewing & addressing issues as part of my Medicare Wellness Visit.”
November 10, 2024
“Office visit was smooth and professional with Andrew Arner”
November 9, 2024
“Andrew is always kind and patient with our family; I let everyone know how good of a provider he is.”
October 31, 2024
“Andrew Arner is Very understanding and compassionate care. I can tell he really cared”
October 11, 2024
“Dr. Arner is very compassionate and patient. He has an excellent staff as well. Being a retired medical assistant and being fully aware of patients needs, this office is the best!”
October 2, 2024
“I have had appointments with both Mr. Arner PA-C and another PA-C, have no complaints or issues with them. The service has been complete, professional, and thorough, in all appointments. I am very appreciative of the time and attention given to my issues and found them compassionate and direct. I see Mr. Arner most times and feel at ease with his demeanor, assessments and follow up. He always is respectful, but easy going in his approach and presentation. Very good care is what I get.”
September 30, 2024
“Andrew is very pleasant and informative and showed a genuine care”
September 30, 2024
“Dr Arner and staff are always warm and friendly, address my concerns and I trust them to make the right decisions regarding my health.”
September 25, 2024
5.0 RATING
“I travel over an hour from Scranton Pa, because I believe the patient care is so good”
July 30, 2025