Medical Records
Important Notice for Grand View Health Patients
Access Your Records Before October 20, 2025
If you are are a registered user of the MyGVH.org patient portal, click here to login if you wish to download important personal health records, including visit summaries and test results before October 20, 2025.
Please note: You cannot upload previous medical records into your MyChart account. We recommend storing any downloaded records in a secure location for future reference. Your doctor will have access to your records for future reference.
If you have questions, Grand View Medical Records will be available to assist you until July 22, 2025.
Access your records online.
MyChart is your secure electronic medical record and your access to request Covid Vaccine documentation. You can request a copy of your medical record that will contain the Covid Vaccine documentation. Using the blue messaging envelope option within your MyChart choose the Medical Records Request option. After your message is received the requested info will be send to you via the MyChart portal.
Your Medical Record… Delivered!
Your Doctor Gets Your Images After Your Test/Study
Your medical records are delivered to physicians who practice at St. Luke’s through a secure website accessed only by medical personnel so that you never have to worry about picking up your own radiology images or “films.”
Instead, your doctor gets high-quality digital images on a computer screen in the privacy of the office. And, with the assistance of fellowship-trained radiologists, your doctor can tell you what the results mean for your health.
There may be times when your doctor asks that you bring your records and images to your next appointment. We can deliver this information directly to your physician prior to your appointment if you contact us in advance.
Requesting Your Record
To make it easy for you, you can download and print our:
- Medical Information Release-English picture_as_pdf
- Medical Information Release-Spanish picture_as_pdf
or obtain a form from any patient care unit at a St. Luke’s University Health Network facility.
Please utilize the below Medical Information Release form when requesting medical records from St. Luke's Penn Foundation Psychiatric Associates and
St. Luke's Penn Foundation:
- Behavioral Health Medical Information Release-English picture_as_pdf
- Behavioral Health Medical Information Release-Spanish picture_as_pdf
HIPAA Privacy Rule To Support Reproductive Health Care Privacy
To comply with this new rule, St Luke’s University Health Network will be updating our medical record request procedure for requests for the following purposes effective December 23, 2024:
- Health oversight activities
- Judicial and administrative proceedings
- Law enforcement purposes
- Disclosures to coroners and medical examiners
You can request records from St. Luke’s Medical Records Department:
- Mail the completed Medical Information Release form
- Fax the completed Medical Information Release form
- Call the St. Luke's Medical Records Department
Patient records can be emailed to them securely with a signed Medical Release with the email address clearly stated on the release. We cannot fax records to personal home faxes.
Patients 18 and over need to authorize the release of their records unless there is a POA on file.
Spouses and significant others also need to authorize the release of their information.
Non-parental patient representatives such as guardians, foster parents, etc. are required to present documentation to receive records.
The Power of Attorney is void after death. The executor of the estate can obtain this information with proper documentation.
Medical Record staff is not permitted to read patient information over the phone.
Primary Care Doctors do not automatically get a CD of their patient’s studies. This would need to be requested. St. Luke’s physicians can view your images online and do not need a CD. If you need a radiology CD sent to a doctor outside the St. Luke’s network, you can call Medical Records at 484-526-4719. The CD will be mailed directly to your doctor for your appointment.
Medical Records can fax or email your records securely to your employer with a signed medical release that states the employer’s information and exactly what you would like released to the employer.
Behavioral Health records require physician authorization for patient release. Please contact the Medical Records Department at 484-526-4719 for assistance.
No, Medical Records will not be available for patients to retrieve records in-person.
Contact Information
St. Luke’s Medical Records
Phone: 484-526-4719 (Monday through Friday: 8 am - 4:30 pm)
Fax: 833-932-1185
Email: releaseofinformation@sluhn.org
Cost
We will send your records back to you upon receipt of the signed record request form.
For requests other than patient care, you will receive a bill from an independent third-party vendor. St. Luke’s charges only the state regulated charge for copies of your medical record.
Processing Time
Authorization Signature for Your Records Release
- Yourself (not your spouse)
- A parent (for patients younger than 18 years of age)
- A minor who has a child
- A minor (age 14-17) with mental health issue. (For mental health records only)
- A minor who has consented to drug or alcohol treatment
- Legal guardian (guardianship documentation is required)
- Power of attorney if patient is unable to sign (legal documentation is required)
- Estate representative for a deceased patient (estate documentation is required)