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Home Sweet Medical Home

A model of care focused on YOU!

Medical professional comforting a patient
St. Luke’s University Health Network has more physician practices that are recognized Medical Homes by the National Committee for Quality Assurance (NCQA) than any other area hospital.
NCQA | Patient-Centered Medical Home Recognized Practice

What is a medical home?

The Medical Home is a model of health care that spans a patient’s entire life. It is led by a physician and supported by a team of health care professionals, as needed. Specialists, therapists and others are part of the patient’s Medical Neighborhood and their involvement is orchestrated by care coordinators.


The care delivered by the health care team is evidence-based. That means the Medical Home Model calls upon scientifically sound treatments and protocols statistically proven to result in better outcomes for every patient, every time. Your physician will use that information to tailor a course of treatment specifically for you.

Home Sweet Medical Home
Group of medical professionals with arms crossed

St. Luke’s practices earn top recognition for quality care

More than 60 of St. Luke’s University Health Network physician practices have received Level III recognition by the National Committee for Quality Assurance which defines itself as an organization that, “has helped to build consensus around important health care quality issues by working with large employers, policymakers, doctors, patients and health plans to decide what’s important, how to measure it, and how to promote improvement.” That number will continue to grow.

What this new approach to care means for you

At the heart of this new model is a commitment to your wellness — not just treating illness.

  • Care coordinators, part of your care team, focus on maintaining your overall well-being.
  • If specialists, therapists, or other services are needed, your team will coordinate them as part of a connected “Medical Neighborhood.”
  • You’ll have the ability to schedule same-day appointments and access care 24 hours a day.
  • Quality standards guide every treatment to ensure the best possible outcomes.
  • State-of-the-art electronic medical records follow you wherever you go — even to urgent care facilities — ensuring every visit is thorough, consistent and safe.