What St. Luke’s is Doing What St. Luke’s is Doing

What St. Luke’s is Doing

How is St. Luke's Preparing for COVID-19?

We are thoughtful, steady and even. St. Luke’s recognizes that Coronavirus and COVID-19 are causing a great deal of anxiety and fear in both the general public and here among our St. Luke’s family. We are trying to manage public fears and avoid overwhelming testing capacity. We are stressing to people to stay home and call their doctors. We offer a hotline as a direct and immediate way to respond to an overly anxious public. We are directing people to testing sites AFTER they have called their doctor and/or used the hotline. St. Luke’s will continue to provide the highest level of care to our community during the COVID-19 pandemic.

We are in constant contact with the CDC and our state and local health departments for the latest information. We have an emergency plan in case a COVID-19 outbreak in our community leads to staff absenteeism and we have alternative staffing plans to ensure as many of our facility’s staff are available as possible. We have excellent relationships with key healthcare and public health partners in our communities and nationally, and we have an extensive emergency contact list of key partners that is accessible in mission critical locations in our facility.

The bottom line is, we are prepared now and we are doing everything we can to prepare for the future.

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Is My Previously Scheduled Appointment Cancelled? And Does St. Luke’s Offer Appointments Online or Through Telehealth?

If you have a regularly scheduled appointment for non-COVID-19-related care, we encourage you to keep it and visit your physicians’ office. We will phone screen you for COVID-19 symptoms prior to your appointment and convert suspected positive screens to a virtual visit.

If you are not feeling well and are displaying the symptoms of COVID-19:

  1. Call your St. Luke’s family care provider first
  2. Download the St. Luke’s App and utilize the video visit feature to connect with a doctor
  3. If you don’t have a doctor, or if it’s after hours, call the St. Luke’s COVID-19 hotline at 1-866-STLUKES (785-8537), option 7.

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Can I Visit Urgent Care?

If you are experiencing symptoms such as a fever and dry cough, DO NOT go to a St. Luke's Care Now or your doctor's office. If you’re not feeling well:

  1. Call your St. Luke’s family care provider first.
  2. Download the St. Luke’s App and utilize the video visit feature to connect with a doctor.
  3. If you don’t have a doctor or it’s after hours call the St. Luke’s COVID-19 hotline at 1-866-STLUKES (785-8537), option 7.

We can help guide you how to best seek the care you need without infecting or putting others in harm's way.

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Who Can Visit The Hospital?

St. Luke’s has revised its visitation policy to help improve the experience of our patients while still keeping our facilities safe and healthy during the Coronavirus (COVID-19) outbreak. Patients with questions should call 484-503-4673. Please visit our Visitor Policy page for new information updated on Monday, May 11.

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Does St. Luke's have COVID-19 Testing Sites?

Yes. St. Luke’s activated centralized COVID-19 testing stations the week of 3/16/2020. The centralized testing stations are being offered to minimize our community’s exposure to COVID-19. By offering drive-through testing, we are reducing your risk of exposure to coronavirus in a busy waiting area, as well as protecting others from exposure if the patient does have COVID-19.

St. Luke’s Anderson Campus (Directions)
1872 St. Luke's Boulevard
Easton, PA 18045
Hours: Monday – Friday, 8 am – 5 pm; Saturday, 8 am – 1 pm

St. Luke’s West End Medical Center (Directions)
501 Cetronia Road
Allentown, PA 18104
Hours: Monday – Friday, 8 am – 5 pm; Saturday, 8 am – 1 pm

St. Luke’s Quakertown MOB
1020 Park Avenue
Quakertown, Pa 18951
Hours: Monday – Friday, 8 am – 5 pm; Saturday, 8 am – 1 pm

St. Luke’s Health Center – Brodheadsville (Directions)
111 Route 715
Brodheadsville, PA 18322
Hours: Monday – Friday, 8 am – 5 pm; Saturday, 8 am – 1 pm

St. Luke’s Lehighton Campus (Directions)
211 North 12th Street
Brodheadsville, PA 18322
Hours: Monday – Friday, 8 am – 5 pm; Saturday, 8 am – 1 pm

St. Luke’s Health Center – Tamaqua (Directions)
120 Pine Street
Tamaqua, Pa 18252
Hours: Monday – Friday, 8 am – 4 pm

Sigal Center (Star Wellness) (Directions)
450 West Chew Street
Allentown, Pa 18012
Hours: Monday – Friday, 9 am – 5 pm

The centralized sites are not for use by individuals who simply want to be tested and have not met the testing requirements. We are only testing patient that are symptomatic at this time and have been directed to the testing stations after being triaged and screened positive by their primary care doctor or the coronavirus hotline team. These locations continue to be evaluated on a daily basis. At the moment, turnaround time for testing results is 3 to 5 days. No STAT is available.

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What if I Need Lab Work?

If you need routine lab work, call ahead to your lab and find out what their protocol is for dealing with routine tests during the COVID-19 pandemic.

If you develop a fever and symptoms of respiratory illness, such as cough, you should call ahead and mention your recent travel or close contact with someone who has travelled. Your healthcare professional will work with the state’s public health department and CDC to determine if you need to be tested for COVID-19. Your caregiver will give you instructions on how to proceed if you need lab work.

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Do I Need Personal Protective Equipment (PPE)?

We now know from recent studies that a significant portion of individuals with coronavirus lack symptoms (“asymptomatic”) and that even those who eventually develop symptoms (“pre-symptomatic”) can transmit the virus to others before showing symptoms. This means that the virus can spread between people interacting in close proximity — for example, speaking, coughing, or sneezing — even if those people are not exhibiting symptoms. In light of this new evidence, CDC recommends wearing cloth face coverings in public settings where other social distancing measures are difficult to maintain (e.g., grocery stores and pharmacies) especially in areas of significant community-based transmission.

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