Safety Measures

Screening

We screen all patients for COVID-19 symptoms prior to appointment and convert suspected positive screens to virtual appointments.

Visitation Policy

Accompanying guests will be limited to 1 person, and each guest will be screened and masked upon arrival. Some services are not allowing guests or visitors at this time. Learn more.

Worry-Free Arrivals

Social distancing will be maintained within our waiting areas by appropriately spacing seating and asking you/your accompanying guests to wait in your vehicles until an exam room is available.

Masking for You

We are all masking for you and we ask that you mask for us. If you do not have a mask, one will be provided for you.

In-Person or Virtual Appointments

By following established Safety Measures, it is safe to visit your doctor’s office or physical therapist for an in-person appointment. However, St. Lukeʼs will continue to offer Virtual Visits for those patients who prefer to stay home and still be ‘seen’ by their provider.

Convenient Options

You will have a virtual registration/check-in option through MyChart and the ability to make payments online or over the phone via a debit/credit card transaction. Curbside check in may also be used when applicable.

Sanitized Facilities

We maintain high levels of infection prevention and control by cleaning and disinfecting all waiting rooms and exam rooms frequently and after each use, including high touch surfaces.