St. Luke's University Health Network


    • VNA of St Lukes Home Health Division Named Among the Nations Top Home Health Care Agencies

VNA of St Lukes Home Health Division Named Among the Nations Top Home Health Care Agencies

Visiting Nurse Association of St. Luke’s, Home Health Division,
Named Among the Nation's Top Home Health Care Agencies

Home Care Elite Designation Demonstrates St. Luke's Commitment to Quality of Care
in the Convenience of Patients' Homes

Bethlehem, PA (2/26/2014) – The Visiting Nurse Association (VNA) of St. Luke's Home Health division recently has been named a Top Agency of the 2013 HomeCare Elite™, a compilation of the top-performing home health agencies in the United States, for the second consecutive year.

“Being named among the nation's top home health care agencies in Home Care Elite for the second year in a row demonstrates the commitment of the Visiting Nurse Association of St. Luke's Home Health to quality of care and excellent patient outcomes,” said Lisa Giovanni, MSN, RN, President, VNA of St. Luke's. “I commend our staff for being recognized for their level of patient care and their dedication to the patients in our community.  This level of performance is achieved by consistently exceeding the patient's expectations, as well as meeting or exceeding national benchmarks for the quality of homecare delivery. ”

One of the Top 25% of Medicare-Certified Agencies

Now in its eighth year, the HomeCare Elite identifies the top 25 percent of Medicare-certified agencies and further highlights the top 100 and top 500 agencies overall. Winners are ranked by an analysis of publicly available performance measures in quality outcomes, process measure implementation, patient experience (Home Health CAHPS), quality improvement and consistency and financial performance. In order to be considered, an agency must be Medicare-certified and have data for at least one outcome in Home Health Compare. Of the 9,969 agencies considered, 2,496 were selected as elite, including 261 agencies that are first-time winners.

“The 2013 HomeCare Elite winners demonstrate a commitment to providing patient-centered care and serving as leaders in the home health community. Their success is a tribute that managing healthcare data and utilizing it for improvement initiatives lead to high quality care, and we recognize them for their outstanding achievements,” said Mary Oakes, senior vice president of post-acute at National Research. “We congratulate the Visiting Nurse Association of St. Luke's on being recognized as a top home care agency.”

Only Recognition of its Kind in the Home Health Profession

The HomeCare Elite is the only performance recognition of its kind in the home health profession. The 2013 HomeCare Elite is co-sponsored by National Research Corporation (also known as OCS HomeCare), the leading provider of cross-continuum healthcare metrics and analytics, and DecisionHealth, the publisher of the industry’s most respected independent newsletter Home Health Line. The data used for this analysis were compiled from publicly available information. The entire list of 2013 HomeCare Elite agencies can be downloaded by visiting the National Research Corporation website at

About the VNA of St. Luke's

For more than 90 years, the Visiting Nurse Association of St. Luke’s has provided services that allow patients to remain in the community. When patients are referred by physicians or discharged from the hospital or another health care facility, the VNA staff provides care in their homes. The Visiting Nurse Association of St. Luke’s provides a full range of services to patients, from infants to seniors, who live in Carbon, Lehigh, Northampton, Monroe, Upper Bucks, Berks, and Montgomery counties. Services and programs of the Visiting Nurse Association of St. Luke's include home health care, hospice, Nurse-Family Partnership, Patient Advocate in the Home (PATH), and Visiting Nurse Advocate in the Home (VNAC).

For more information about the VNA’s services, please see

About National Research Corporation

For more than 30 years, National Research Corporation has been at the forefront of patient-centered care. Today, the company’s focus on empowering customer-centric healthcare across the continuum extends patient-centered care to incorporate families, communities, employees, senior housing residents, and other stakeholders. National Research clinical and healthcare analytics products and solutions identify a path to better quality outcomes and patient experiences for home health agencies. Recognized by Modern Healthcare as the largest patient satisfaction firm in the U.S., National Research is dedicated to representing the true voice of patients and other healthcare stakeholders. This integration of cross-continuum metrics and analytics uncovers insights for effective performance improvement, quality measurement, care transitions, and many other factors that impact population health management. For more information, call 800-388-4264, write to, or visit

About DecisionHealth

For more than 25 years, DecisionHealth has served as the home care industry’s leading source for analysis, guidance and tools that improve revenue cycle performance, profitability and regulatory compliance. Agencies nationwide turn to DecisionHealth for education and training, coding and billing solutions, and ongoing expert guidance through its family of subscription-based services. DecisionHealth also certifies home health agency professionals in coding and OASIS-C through its Board of Medical Specialty Coding & Compliance, and provides custom consulting services to agency leaders through its DecisionHealth Professional Services unit. For product information, call 1-855-CALL-DH1 or visit


Denise E. Rader
Director, Network Media Relations
St. Luke's University Health Network

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