Our Locations and Office Information
The doctors and staff of St. Luke's Neurosurgical Associates see patients in these five convenient locations.
1575 Pond Road
Maps & Directions
Allentown, PA 18104
3 Parkinson's Road
Maps & Directions
East Stroudsburg, PA 18301
Office hours in each of our locations generally is from 8 am to 4 pm Monday through Friday. Patients are seen by appointment after referral by a physician. Call any of the offices above for an appointment.
A new patient consultation may last up to one hour. This appointment includes a careful medical history, physical examination and review of your medical records and studies. Your story is important to us. Please think about this before your appointment so you don't leave out any important facts. It is important that you bring the actual X-ray films and reports relating to your current medical condition. Films themselves, including X-rays, CT scans and MRI scans are critical pieces of information that help us with your care. Please also bring records of all medication you are taking, including non-prescription or herbal.
Please call us at 484-526-6000 if you have a question or concern. Our staff will make every effort to answer your questions of a routine nature. In the event they are unable to respond to your needs, the physician's assistant or nurse will return your call as soon as they are free to do so.
Should an emergency arise outside of normal office hours, please call 484-526-6000 and our physician on-call will be contacted immediately. Our office provides 24-hour coverage for emergencies.
Requests for prescription refills will only be accepted during normal office hours. Please have the prescription information and pharmacy phone number readily available. Pain medications are only prescribed for specific medical or surgical conditions due to the significant potential for abuse.
Payment & Insurance
Payment for your office visit is expected at the time of your visit unless we are participating with your insurance company or other arrangements have been made prior to your visit. Most managed care plan members are required to pay a co-payment. We are required to collect this co-payment at the time of your visit. Your insurance may also require you to get a referral from your primary care provider prior to treatment at our office. It is your obligation to request the referral and present it to our office at the time of service. Please bring your insurance cards to each visit. We will make a copy of your insurance card and verify information at each visit as coverage can change between visits. Please contact our Business Office at 484-526-6000 if you have any questions regarding payment of services or referrals.
Our office accepts most major insurance plans. Please contact our Business Office at 484-526-6000 if you have any questions regarding your insurance participation.
Pre-Certification & Second Opinion
Most insurance companies now require pre-certification or notification of your upcoming hospital admission. Many companies also require a second surgical opinion. You must let us know if your insurance company requires either of these.
Please provide information which includes your insurance company, the date of your injury, your claim number and your claims adjuster. When we receive verification of your benefits, we will schedule your appointment. If we cannot verify your benefits, you will be responsible for payment of our bill.
Please provide information that includes your insurance company, the date of your accident, your claim number and your claims adjuster. When we receive verification of your benefits, we will schedule your appointment. If we cannot verify your benefits, you will be responsible for payment of our bill.
Please let us know as soon as possible if your coverage changes. This way we may better serve you and make the billing process as simple as possible for you.
As a service to you, we will complete disability forms for wages, insurance policies and loans. We complete these forms in the order we receive them. We cannot complete them while you wait in the office. The fee for completion of the form ranges from $5 to $15 and is payable at the time the form is submitted for completion.
As doctors, we cannot rely upon pending litigation for reimbursement. We request direct payment from insurance or you in any matter under legal action. We cannot submit charges to your attorney. Upon written request, we will provide medical records to your attorney for a nominal fee.