St. Luke's University Health Network


    • VNA of St. Luke's Home Health Division Named Among the Nation's Top Home Health Care Agencies

VNA of St. Luke's Home Health Division Named Among the Nation's Top Home Health Care Agencies

Visiting Nurse Association of St. Luke’s, Home Health Division, Named Among the Nation’s Top Home Health Care Agencies

Home Care Elite Designation Demonstrates St. Luke’s Commitment to Quality of Care in the Convenience of Patients’ Homes

Bethlehem, PA (12/7/2012) – The Visiting Nurse Association (VNA) of St. Luke’s Home Health division has recently been named a Top Agency of the 2012 HomeCare Elite™, a compilation of the top-performing home health agencies in the United States.

“Being named among the nation’s top home health care agencies in Home Care Elite demonstrates the Visiting Nurse Association of St. Luke’s Home Health commitment to quality of care and stellar patient outcomes,” said Lisa Giovanni, MSN, RN, Interim President, VNA of St. Luke’s. “I am extremely proud of every member of our staff and their dedication to the health and well-being of the patients served in our community.”

Now in its seventh year, the HomeCare Elite identifies the top 25 percent of Medicare-certified agencies and further highlights the top 100 and top 500 agencies overall. Winners are ranked by an analysis of publicly available performance measures in quality outcomes, process measure implementation, patient experience (Home Health CAHPS), quality improvement, and financial performance.

“The 2012 HomeCare Elite winners demonstrate a commitment to providing patient-centered care and serving as leaders in the home health community. Their success offers data-driven proof of being well-managed and high quality care providers to hospitals, managed care organizations, ACOs, and other potential referral partners across the healthcare continuum,” said Susan L. Henricks, President and COO of National Research Corporation, the parent company of OCS HomeCare. “Again, this year, we updated our methodology to reflect the rapidly evolving quality-focused healthcare landscape and national value-based purchasing trends. We congratulate the Visiting Nurse Association of St. Luke’s on being recognized as a top home care agency.”

“HomeCare Elite recognition continues to gain importance given the increased regulatory mandates and the threat of shrinking reimbursement revenue. Home health agencies that have earned recognition among the HomeCare Elite demonstrated that they not only can adapt to an evolving marketplace but continue to excel in clinical, patient experience, quality improvement, and financial outcomes,” said Marci Heydt, Product Manager for the post-acute care business group of DecisionHealth.

The HomeCare Elite is the only performance recognition of its kind in the home health profession. The 2012HomeCare Elite is co-sponsored by National Research Corporation (also known as OCS HomeCare), the leading provider of cross-continuum healthcare metrics and analytics, and DecisionHealth, the publisher of the industry’s most respected independent newsletter Home Health Line. The data used for this analysis were compiled from publicly available information. The entire list of 2012HomeCare Elite agencies can be downloaded by visiting the National Research Corporation website at

About the VNA of St. Luke’s

For nearly 90 years, the Visiting Nurse Association of St. Luke’s has provided services that allow patients to remain in the community. When patients are referred by physicians or discharged from the hospital or another health care facility, the VNA staff provides care in their homes. The Visiting Nurse Association of St. Luke’s provides a full range of services to patients, from infants to seniors, who live in Carbon, Lehigh, Northampton, Upper Bucks, Berks, and Montgomery counties. Services and programs of the Visiting Nurse Association of St. Luke's include home health care, Patient Advocate in the Home (PATH), Nurse-Family Partnership and hospice care.

For more information about the VNA and Home Health Care, please see

About National Research Corporation and OCS HomeCare

OCS HomeCare is a product of National Research Corporation. For more than 30 years, National Corporation (NASDAQ: NRCI) has been at the forefront of patient-centered care. Today the company’s focus on empowering customer-centric healthcare across the continuum extends patient-centered care to incorporate families, communities, employees, senior housing residents, and other stakeholders.

Currently recognized by Modern Healthcare as the largest patient satisfaction measurement firm in the U.S., National Research is dedicated to representing the true voice of patients and other healthcare stakeholders. This integration of cross-continuum metrics and analytics uncovers insights for effective performance improvement, quality measurement, care transitions, and many other factors that impact population health management.

For more information, call 800-388-4264, write to, or visit

About DecisionHealth®

For over 30 years, DecisionHealth has served as the leading source for home health news, coding tools and resources, and training materials found in reputable products such as Home Health Line. Our unique blend of award-winning staff journalists and unmatched access to health care executives and industry experts enables DecisionHealth to provide solutions, tools, and guidance that are relied on by nearly 100,000 home health care and specialty physician practice professionals. For more information, please visit or call 877.602.3835.

Contact Information

Denise Rader
Director, Network Media Relations
St. Luke’s University Health Network